Packaging & Shipping Standards

# Packaging & Shipping Standards

Every classic steel bicycle has its own character, and we take great care in making sure it reaches you safely. Whether shipping across Germany, Europe, or overseas, we pack every bicycle, frame, and component thoroughly by hand to prevent transit damage.

Here is an overview of how we prepare and pack your order:

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### 1. Preparation & Disassembly
To avoid bulky dimensions and protect vulnerable parts from knocks during transit:
* **Partial disassembly:** Quick-release wheels are removed, pedals are taken off, and the handlebars are turned or safely secured alongside the frame.
* **Drivetrain protection:** Derailleurs and sensitive drivetrain components are cushioned to protect the rear triangle and frame alignment.

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### 2. Thorough Padding & Frame Protection
We make sure metal surfaces cannot rub or scratch against each other:
* **Dropout protection:** Spacers are fitted into the fork and rear dropouts to keep the frame stable under external pressure.
* **Padded tubes:** Frame tubes and stays are individually wrapped in thick foam padding.
* **Separation & cushioning:** Extra cardboard buffers and padding keep wheels and components securely in place so nothing shifts inside the box.

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### 3. Sturdy Boxes & Solid Sealing
* We pack all items into sturdy, heavy-duty cardboard boxes with generous internal cushioning.
* Every box is securely taped and reinforced at all seams to withstand long-distance courier handling.

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### 4. Insured Shipping & Tracking
* **Carrier:** All orders are shipped from Munich via DHL / DHL International.
* **Insured:** Every shipment is insured against damage or loss in transit.
* **Tracking:** You will receive a tracking link the moment the parcel is dispatched so you can follow the delivery status anytime.

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### Reassembly at Home
Your bicycle arrives cleaned, inspected, and pre-adjusted. Reassembly is straightforward and takes only a few minutes with basic tools: standard Allen keys and a pedal wrench.

Have questions about international shipping, customs, or delivery times? 
Feel free to contact us anytime at **info@realsteelbikes.com**.